The Logan Dispatch is committed to protecting your privacy. We handle personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). This policy explains what information we collect, how we hold and use it, who we disclose it to, and your rights.
Information We Collect
- Newsletter subscriptions: your email address, used solely to send our weekly briefing.
- Competition entries: name, email, phone (optional), postcode and suburb, used to administer competitions and contact winners.
- Community features: first name and suburb when using the meetup check-in tool. This information is temporary and automatically expires.
- Poll responses: when you vote in a reader poll, we record your vote along with a one-way cryptographic hash of your IP address. The hash is used solely to prevent the same person from voting twice on the same poll. The original IP address is never stored and cannot be recovered from the hash.
- Analytics: anonymous usage data via Vercel Analytics to understand how readers use the site. No personally identifiable information is collected through analytics.
Collection Notice
Under the Australian Privacy Act 1988 (Privacy Principles), we are required to notify you of the following at or before the time we collect your personal information:
- Who is collecting: The Logan Dispatch, based in Logan, Queensland.
- Newsletter subscriptions: Your email address is collected to send you our weekly briefing. It is not shared with any third party. You can unsubscribe at any time by clicking the unsubscribe link in any newsletter email or by contacting us directly.
- Competition entries: Your name, email, phone (optional), postcode and suburb are collected to administer competitions and contact winners. If you separately opt in to marketing communications when entering a competition, your contact details may also be shared with the prize sponsor named in that specific competition, for the purpose of fulfilling that offer. This sharing only occurs when you explicitly tick the marketing consent checkbox.
- If you don't provide it:Providing your information is voluntary. However, if you don't provide the requested details, we may not be able to send you the newsletter, enter you into a competition, or contact you if you win.
- Sensitive information: We do not collect sensitive information (as defined in the Privacy Act) such as health, racial, religious or political information.
- Access: You may request access to, or correction of, any personal information we hold about you by contacting us at the address below.
How & Where Your Data Is Stored
Personal information is held in secure databases operated on our behalf by reputable cloud hosting providers, including Vercel (site hosting and analytics) and our database provider. These services may store or process data on servers located outside Australia, including in the United States and other countries where these providers operate. By submitting your information, you consent to this overseas disclosure for the purposes described in this policy. We take reasonable steps to ensure overseas recipients handle your information consistently with the APPs.
Newsletter Consent (Spam Act 2003)
When you subscribe to our newsletter, you provide express consent to receive commercial electronic messages from The Logan Dispatch. Every email we send identifies us as the sender and includes a working unsubscribe link, as required by the Spam Act 2003 (Cth). Unsubscribe requests are actioned within 5 business days.
How We Use Your Information
We use personal information only for the purpose it was collected: delivering newsletters, running competitions, and operating community features. We do not sell your personal information. We do not share your information with third parties for marketing purposes unless you have explicitly opted in when entering a competition, in which case your contact details may be shared with the prize sponsor for that competition only (see Collection Notice above).
Data Retention & Security
We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure, including encrypted connections (HTTPS), access controls, and secure cloud infrastructure. We retain personal information only for as long as needed for the purpose it was collected:
- Competition entries: deleted within 90 days of the competition closing and winners being notified, unless we are legally required to keep them longer.
- Newsletter subscribers: retained until you unsubscribe, after which your email is removed from active mailing lists.
- Community check-in data: automatically expires and is purged within a short period of being submitted.
Children
Our newsletter and competitions are intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe we have done so, please contact us and we will delete it.
Data Breaches
We comply with the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988 (Cth). If we become aware of an eligible data breach that is likely to result in serious harm to any individual whose personal information is involved, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as soon as practicable.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email we send, or by contacting us directly. We will process unsubscribe requests promptly, as required under the Spam Act 2003 (Cth).
Cookies
We use essential cookies required for the site to function. We use Vercel Analytics which does not use cookies for tracking. We do not use third-party advertising cookies.
Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us using the details below. We will acknowledge your complaint within 7 days and aim to provide a substantive response within 30 days. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.
Contact
For privacy-related enquiries, access or correction requests, or complaints, contact us at info(at)logandispatch(dot)com.
Last updated: April 2026